Introduction

Arabian Heritage Tourism (hereinafter referred to as “Arabian Heritage Tourism,” “we,” “us,” or “our”) understands and respects the importance of privacy for its users (hereinafter referred to as “You” or “Your”). This Privacy Policy sets out the basis on which any personal data we collect from You, or that You provide to us via our website, will be processed by us. Confidentiality of information provided by You will be maintained.

Applicability

This Privacy Policy applies to any person(s) who:

• Book/purchase/intend to purchase/enquire about any product(s) and/or service(s) made available by Arabian Heritage Tourism through its website or offices.

• Submit personal data via the website or any of our offices.

• Agree to the transfer, storage, or processing of such information.

If You do not agree to our use of Your personal data, we cannot accept Your booking, and You should not use the website.

Collection and Use of Personal Information

We may collect personal information, including but not limited to:

• Name, address, email address, telephone number, date of birth

• Credit/debit card details (encrypted), banking details

• Identification documents such as Aadhar, PAN, Visa, and Passport details

• Professional qualifications

• Medical conditions and special requirements (if applicable)

• Technical information such as IP address, operating system, browser type, and browsing behavior

This data is used for:

• Processing bookings and purchases

• Communication regarding transactions, booking confirmations, and updates

• Resolving complaints and disputes

• Fraud prevention and security

• Marketing and promotional activities

Cookies

We use cookies to:

• Enhance user experience

• Track and analyze website usage

• Display advertisements relevant to user interests

• Improve website performance

Users can manage cookie settings in their web browsers, but disabling cookies may affect the functionality of the website.

Third-Party Website Links

• The website may contain links to third-party websites.

• We do not share personal information with these third parties unless explicitly permitted.

• Users should review third-party privacy policies before submitting personal data.

Data Sharing

We may share Your personal information with:

• Our affiliated companies and subsidiaries

• Service providers such as hotels, airlines, and transport providers

• Business partners such as banks and insurance companies

• Authorities when required by law

Marketing Use

• We may use Your data for marketing purposes.

• You can opt out of marketing communications by sending a request to booking@arabian-heritage.com.

• We do not share contact details with third parties for marketing without Your consent.

Data Protection and Security

• We use Secure Socket Layer (SSL) technology for encryption.

• We implement strict security measures to protect personal data.

• Users should maintain confidentiality of login credentials.

Intellectual Property Rights (IPR)

• Arabian Heritage Tourism retains exclusive rights to its brand, trademarks, and copyrighted materials.

• Unauthorized use of our intellectual property is prohibited.

Authenticity of Data

• Users must provide accurate and complete information.

• We are not responsible for any inaccuracies in the information provided by users.

Changes to This Privacy Policy

• This Privacy Policy is subject to updates without prior notice.

• Users should review the latest version periodically.

• Any concerns or complaints can be addressed via email at booking@arabian-heritage.com.